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Who We Are
Our backgrounds are diverse, but our track records are similar.


We come from consumer goods and retail; from sales, marketing, general management, manufacturing and merchandising. With over 20 years’ experience each, we’ve led successful launches, expansions, and integrations. Our differing views lead to lively debate, but we are united in our common passion: Creating value and driving growth for our clients.


We are recognized as a lean and efficient organization, with an approach that is as revealing as it is refreshing. Forward-thinking clients come to us – and stay with us – because we immerse ourselves in their business and their marketplace needs.


Ultimately, the best metric of our success is the longevity of our client relationships. When we become a trusted advisor and an integral part of the client team, we know we have delivered uncommon value.

Our Leadership Team
Bob Candelora

Founder and CEO

Bob Candelora is CEO & President, Retail Insights, LLC.  Bob started Retail Insights, LLC in 2009.


Prior to forming Retail Insights, Bob was Sr. Vice President with Market Performance Group, LLC.  Bob has consulting experience with such clients as AmerisourceBergen, Cardinal Health, National Association of Chain Drug Stores (NACDS), CV Technologies and Kimberly-Clark, among others.


Bob started his career with Pathmark in Finance and ultimately in charge of Finance and Administration for Pathmark’s Drug Store Division.  Bob was then recruited by Pathmark’s corporate office to pilot category management for the company.  For eight years Bob held the position of Senior Vice President of Non Foods and Pharmacy at Pathmark.  In this capacity Bob was responsible for developing and implementing the overall strategy for both Non Foods and Pharmacy.  Bob was also responsible for all procurement and merchandising activities.  

Prior to leaving his position at Pathmark Bob also served as Vice Chairman of GMDC.  Bob spent 27 years at Pathmark.

Rick Bergin

Executive Vice President

Rick Bergin is Executive Vice President with Retail Insights, LLC. Rick’s focus during his career has been on process development, systems management, data analysis and retail merchandising.


Prior to joining Retail Insights, Rick spent 3 years with CROSSMARK managing the sales team at CVS/Pharmacy.


Rick spent 8 years with Market Performance Group (MPG) where he was responsible for managing the sales team at CVS/Pharmacy, as well as managing MPG’s IT infrastructure.   Rick also actively participated or led many consulting projects at MPG.


Rick spent 9 years at CVS Pharmacy as the Director, Corporate Analysis. Rick held a variety of positions over his nine years at CVS, including, Director, Merchandise Control, where he had responsibility for all Merchandising system applications, as well as directing all training for the department. 


Rick has a developed an extensive retail background during his tenure at CROSSMARK, MPG, CVS, as well with Quaker Oats and A&P Supermarkets.

Greg Hanlon

Vice President, Account Management

Greg Hanlon is Vice President, Account Management with Retail Insights, LLC, focusing on client engagement, retail merchandising, process development, and data insights and analysis. 


Greg spent over 15 years with CVS Pharmacy, holding a variety of leadership positions.  As Category Manager, he had responsibility for multiple categories within beauty, personal care and health care, where he gained valuable experience in multiple areas including RX-to-OTC switches and other major new product launches, trade strategy, and business planning.  He also led the efforts for health care during the development of CVS’s new prototype stores, which involved layout, mix, promotional strategies and pricing, and was subject matter expert for multiple acquisition teams (Arbor, Eckerd, Longs).


As Director, Merchandising Analysis, he led a team responsible for all front store merchandise planning and analysis activities, budget forecasting and analysis, as well as trade funding management. 


Greg then spent a year with Market Performance Group (MPG) where he was Project Manager, leading or actively participating in a variety of consulting projects before joining Retail Insights, LLC.

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